Frequently Asked Questions
Welcome to our FAQ page! Here, we’ve compiled answers to some of the most common questions we receive. If you don't find what you're looking for, feel free to reach out to us directly!
1. What services do you offer?
We offer premade sport and work specific programs, personalized programs, and coaching for working dogs, sporting dogs, and even the active pet dog. Our services include one-on-one coaching, 12-week custom fitness plans, and workshops for organizations.
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2. I have no experience with canine fitness. Can I still train my dog with your programs?
Absolutely! Our programs are designed for dogs and handlers of all experience levels. We provide step-by-step guidance to help you and your dog succeed. If you’re new to canine fitness, our Foundations Program is the perfect place to start. Front feet and hind feet targeting is going to be the most important skills to master in the beginning.
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3. What is the Foundations Program, and why is it important?
The Foundations Program teaches essential skills that set the stage for safe and effective canine fitness training. One of the key skills we emphasize is front and hind feet targeting, which is critical for developing body awareness and balance. These skills are building blocks for more advanced exercises and help prevent injuries. We strongly recommend completing the Foundations Program before moving on to any personalized programs. It ensures that your dog has the necessary skills to safely progress into more advanced exercises and achieve the best results. Reach out to us if you need help teaching any of these skills!
4. How do I book a service or workshop?
To book a service or request a workshop, please visit our Services page. You’ll find all the necessary forms to fill out based on the service you're interested in, and we’ll get back to you with next steps, availability, and an invoice.
5. Do you offer virtual services?
Yes! We offer both virtual and in-person services. Our virtual consultations, coaching, and workshops allow us to work with clients from anywhere. For in-person workshops, we are based in Pennsylvania but are willing to travel as long as scheduling and logistics allow.
6. How long does it take to receive a response after submitting the booking form?
We aim to respond to all inquiries within 2-3 business days. Once we review your submission, we will reach out to confirm details, availability, and provide additional instructions.
7. What if my dog has special health concerns or limitations?
If your dog has any health concerns, we ask that you make us aware during the booking process. We do require that your dog is in good health to participate in our fitness programs. If any concerns arise, we may suggest you consult with a veterinarian and get their approval before proceeding.
8. What if I need to cancel or reschedule my appointment?
We understand that plans can change. If you need to cancel or reschedule, please let us know as soon as possible. We ask for at least 48 hours' notice for cancellations or rescheduling to avoid any fees. See our Cancellation Policy.
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9. How do I pay for services or workshops?
Once we confirm your booking, we will send an invoice via email. For all services, payment is required within 48 hours to secure your appointment slot. We accept most credit/debit, apple pay, and paypal.
10. Do you offer group rates or discounts for multiple dogs?
We offer multi-dog and group discounts on a case by case basis. If your organization or team is interested in a tailored 12-week program for multiple dogs, we offer group rates to provide training plans that everyone can follow. Please contact us for pricing.
11. How do I know if your services are right for my dog?
If you're unsure whether our services are a good fit for your dog, fill out the Contact Form and send us a message. We can either talk with you over email or schedule a consult to discuss what the best fit is for you and your dog.
12. Are your services suitable for puppies or senior dogs?
Yes! We offer fitness programs suitable for all life stages, from puppies to senior dogs. For puppies, we focus on building a strong foundation for future activity, while for seniors, we emphasize maintaining mobility and strength. Our premade programs will note whether each is acceptable for puppies.
13. What should I expect from a workshop?
Our workshops are designed to be informative, engaging, and tailored to the needs of your team or club. Depending on the topic, workshops may include demonstrations, interactive discussions, and practical tips to apply to your dog's work or sport. After the workshop, you'll receive resources and follow-up materials.
14. Can I purchase the 12-Week Program more than once?
Yes! The 12-week program can be purchased multiple times. Each time you purchase the program, we'll customize it to your dog’s evolving needs and goals, ensuring continuous progress and improvement. Whether you’re looking to build on previous gains or switch focus areas, we can adjust the program to meet your dog’s current fitness level and objectives. Simply contact us when you're ready to start the next phase of training, and we’ll schedule a check in and set up a new plan tailored to your dog’s next set of goals.
If you have more questions or need assistance, feel free to contact us directly via our Contact Form. We're happy to help!